Currently, CommBilling does not support generating a single invoice that combines multiple orders for the same customer. Each order placed by a customer will have its own individual invoice generated to ensure accuracy and compliance with EU billing regulations.
Why Separate Invoices Are Generated
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Compliance with EU Legislation
- EU regulations require each transaction to be recorded and invoiced individually to maintain transparency and accuracy in tax calculations and reporting.
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Automated Workflow
- CommBilling’s automation process is designed to generate invoices as soon as an order is completed, ensuring timely documentation and communication with customers.
Alternative Solutions
If you need to provide a summary of multiple orders for a customer, consider these options:
- Export and Combine: Use the Export CSV feature to download invoice data for multiple orders and create a custom summary document using spreadsheet software.
- Communication Note: Attach a note to invoices or email customers with a summary of their transactions.
While CommBilling does not allow combining multiple orders into a single invoice, its individual invoicing approach ensures accuracy, compliance, and efficiency.